Everything you need
to know
Will this work with my existing boiler? +

The control system works with virtually all combi and system boilers. During our free home survey, we check compatibility and flag any issues before you commit. In rare cases where a boiler needs a relay or wiring adjustment, we handle that as part of the installation.

How long does installation take? +

Most installations are completed in a single day – typically 4-6 hours for a 4-bedroom home. There's no need to drain the heating system. We fit smart TRVs to your existing radiators and connect the hub to your WiFi. Minimal disruption to your day.

What about rooms far from the WiFi router? +

The system uses mesh networking, which means the devices communicate with each other to extend range. For larger properties, we assess signal strength during the survey and include signal repeaters if needed – this is factored into the installation cost.

What does "remote monitoring" include? +

We install a small monitoring device that securely connects to your control hub. This lets us see real-time temperatures across all zones, identify rooms that aren't reaching target, and proactively adjust schedules for maximum efficiency. You get monthly reports showing your savings. Think of it like having a heating engineer keeping an eye on your system 24/7.

Can I still control the heating manually? +

Absolutely. The app gives you full control from your phone – boost a room, adjust a schedule, or override any zone at any time. The smart TRVs also have manual controls on the radiator itself. The automation works alongside your control, not instead of it.

I already have a Hive or Nest thermostat – isn't that smart heating? +

Hive and Nest are smart thermostats, but they still control your entire home as a single zone. You can adjust the temperature or set schedules from your phone, but every radiator in your house fires up at the same time to the same temperature. That means you're still heating the spare bedroom, the hallway, and the kitchen at 21°C when you're only sitting in the living room. Smart zoned heating is fundamentally different – every radiator gets its own smart valve with independent temperature and scheduling. Instead of one thermostat making one decision for your whole house, you have 15–22 individual zones each doing exactly what's needed. That's where the 30–40% savings come from – not from a smarter thermostat, but from not heating rooms that don't need it.

Do you serve areas outside Glasgow? +

We primarily serve Glasgow, Bearsden, Milngavie, Newton Mearns, Giffnock, and surrounding areas within approximately 30 minutes of Glasgow city centre. If you're slightly outside this area, get in touch – we're happy to discuss.